1. Introduction
Crystal Hill Baptist Church ("we," "our," or "us"), located at 18823 Crystal Valley Road, Little Rock, AR 72210, is committed to respecting and protecting the privacy of our visitors, congregation, and community. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (onthehill.org) and engage with our online services.
2. Information We Collect
We collect information that you voluntarily provide to us when you:
- Submit a Connect Card, prayer request, or contact form.
- Register for church events, youth ministries, or volunteer activities.
- Make online donations or tithes via our church management system (BreezeCHMS).
- Contact us via email, phone, or online inquiry.
This information may include your name, email address, phone number, physical address, and any personal messages or prayer requests you choose to share.
3. Meta Pixel & Tracking Technologies
Our website uses the Meta Pixel (formerly Facebook Pixel) and standard browser cookies to help us understand how visitors interact with our website and to deliver relevant ministry announcements and community event information through Meta technologies (such as Facebook and Instagram).
How Meta Pixel works on our website:
- The Meta Pixel collects data such as page views and interactions to measure the effectiveness of our outreach campaigns.
- Third parties, including Meta, may use cookies, web beacons, and other storage technologies to collect or receive information from this website and elsewhere on the internet.
- This information is used to provide measurement services and targeted outreach ads (e.g., notifying our local community of upcoming Easter/Christmas services, Vacation Bible School, or community dinners).
4. How We Use Your Information
We use the information collected for church and ministry purposes, including:
- Responding to your questions, prayer requests, and communications.
- Providing pastoral care and church updates.
- Managing church event registrations, small groups, and volunteer activities.
- Processing secure donations and providing giving statements.
- Improving website performance and measuring outreach engagement.
We do not sell, rent, or trade your personal information to any third parties or commercial marketers.
5. Third-Party Services
We work with trusted third-party service providers to facilitate our church operations:
- BreezeCHMS: Used for our church management, contact cards, calendar scheduling, and secure giving.
- Meta Platforms, Inc.: Used for ministry event advertising, audience engagement, and social media connectivity.
- Google Services: Used for embedded church announcements, Google Maps, and video streaming.
6. Opting Out of Interest-Based Advertising
You have full control over your privacy and cookie preferences. You can opt out of the collection and use of information for ad targeting by:
- Adjusting your Facebook ad settings at facebook.com/adpreferences.
- Visiting the Digital Advertising Alliance opt-out portal at aboutads.info/choices.
- Configuring your browser settings to block or delete cookies.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our office:
Crystal Hill Baptist Church
18823 Crystal Valley Road, Little Rock, AR 72210
Phone: (501) 455-0669
Email: office@onthehill.org